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How to fix Pokemon Go bug

Glitches worse than MissingNo

*Update: Co-ordinate to DownDetector , Pokemon Go servers in the US, UK, and Australia are down. Niantic hasn't said anything on the company's Twitter account, but TechRadar has reached out to the company for annotate.*

Pokémon Go continues to be a huge hit, with millions of people around the world playing the augmented reality mobile game, nevertheless, it hasn't been all plain sailing, with many Pokémon Go players experiencing problems while trying to catch Pokémon.

If yous've encountered a problem while playing Pokémon Become, read on to find out how to fix the most common complaints. If we don't currently have a solution to your Pokémon Go problem, and so let usa know in the comments below and we'll get y'all back out in that location, communicable 'em all, in no time.

Oasis't played information technology yet? Hither's how to download and play Pokémon Go correct at present

My progress in Pokémon Go has been reset

Niantic, Inc, the visitor that adult Pokémon Go, has released a contempo update, and many players are commenting that their progress has been lost.

Reports are coming in that players take loaded up Pokémon Become merely to find their level has been reset to level 1, and that all their captured Pokémon have disappeared.

If you find that your Pokémon Become level and progress has been reset since the 0.31.0 update, then endeavor logging out of the app, then logging back in.

If that doesn't help, make certain you lot're logged out of your Google account (on both Android and iOS devices), then log in to Pokémon Get again using a different accost.

This should bring back your level, Pokémon and items that you've bought. If not, hold tight as it seems to be a widespread problem, and so Niantic, Inc should be looking into an official solution.

I can't connect to the Pokémon Get server

The near common problem with Pokémon Go is the server going downward, which means most people can't play.

This is due to the sheer popularity of Pokémon Become, and when a huge number of players connect all over the world, the Pokémon Get servers can struggle and fail.

Because this is a server issue, there's zippo Pokémon Go players can practice on their end, only you lot can cheque the Pokémon Go server status page, which volition permit y'all know how the servers are performing.

This is a new server status page that makes it easy to see which servers are upward, and how reliable they have been over the past hour and day. You can also get notifications to tell you lot when the servers are online, though this feature is still being ironed out.

Pokémon Go shows a spinning Pokéball

If you run across a spinning symbol of a Pokéball in the top-left corner of the Pokémon Become app, then it means your device is attempting to reach the Pokémon Go servers.

This icon should disappear after a brusque while, just if it doesn't, head over to the Pokémon Become server status page (described in the stride higher up) to see if the servers are working properly.

Pokémon Go displays "GPS bespeak not establish"

Pokémon Go tracks your movement via GPS, so the app needs to have a connectedness to the GPS features in your smartphone and so that it knows where you lot are.

Pokémon Go may sometimes briefly testify a "GPS signal not institute" message, before information technology makes that connection. However, if that message stays on then yous'll want to brand sure that your location settings on your phone are turned on.

On Android devices, you tin quickly swipe down from the top of your phone twice to access the quick settings menu. Here you should see an icon with 'Location' underneath it. Make sure information technology'south highlighted – if it's greyed out and has a line through information technology, that ways your location settings are turned off.

You lot tin can as well plough on location settings by opening upwardly the Settings app, tap on 'Location' and make sure the toggle is set to 'On' and the mode is 'Loftier accurateness'.

You lot could also effort an app such as GPS Booster, which helps increase GPS efficiency on Android devices.

How to fix any Android problem

On Apple devices, open up up Settings, tap on 'Privacy' and so 'Location Services' and make certain that toggle is switched to green.

How to troubleshoot an iPhone

Pokémon Become won't open

If you lot tin't open the Pokémon Go app at all then try restarting your device and trying again. If it still doesn't piece of work, and so there may exist server problems – you can bank check out the Server status page mentioned above to run across if that is the cause.

If the servers are fine and you still can't open Pokémon Go, open up the app store on your phone and search for Pokémon Go. Come across if in that location is an option to update the app. If that still doesn't help you may demand to uninstall and reinstall Pokémon Go. Your data should exist saved to the cloud, so when you relaunch Pokémon Go sign in and your progress should be saved.

I can't play Pokémon Become on my rooted or jailbroken smartphone

If you've rooted your Android device, or jailbroken your iPhone, and then you lot may discover that Pokémon Go no longer works on your device.

This is because a new update from Niantic, the company behind Pokémon Become, prevents the game from being played on those devices.

Instead you lot'll get a message proverb "This device, Os, or software is not compatible with Pokemon Become". If y'all become this bulletin, the only workaround is to either downgrade Pokémon Go to an before version that still lets yous play on rooted or jailbroken devices, or to reinstall your Os without rooting or jailbreaking information technology.

Sadly that ways that any new features or advantages that you lot get from jailbreaking or rooting your smartphone will be lost. For Pokémon Go addicts, this may be a price worth paying.

Pokémon don't appear near me

The aim of Pokémon Become is to go out and find wild Pokémon, but a common Pokémon Go problem are Pokémon not actualization where you lot are.

It's a frustrating problem, and it may be due to the fact that Pokémon Become uses Google Traffic information to judge population and traffic density. The more people in an area, the more Pokémon will appear. If you're not seeing a lot of Pokémon while playing Pokémon Go, so you may demand to get to a busier expanse, such as a urban center.

This won't e'er be convenient for people, so if you can't get to a more populated area, yous tin attract Pokémon by using Incense, which will make more Pokémon appear around you lot.

Pokémon can also be constitute virtually PokéStops, using Lures.

Lure Modules and Incense don't work

If Lure Modules or Incense don't work and offset attracting Pokémon a play a trick on has been found that could set this Pokémon Go problem.

To fix it, try switching your smartphone's fourth dimension to the network fourth dimension. This is the time that your mobile network sets, and it seems to be helping people fix their Lure and Incense bug.

Items I buy in Pokémon Go disappear

While playing Pokémon Become you earn PokéCoins, the in-game currency that you can spend on premium items. Y'all can also use real-world currency to buy PokéCoins, which makes it very frustrating when you sometimes detect that items and PokéCoins that you've bought have disappeared.

If that happens, sign out of your account in Pokémon Go by borer on the Pokéball icon at the bottom of the screen, so the Settings icon (which looks similar a cog) and select 'Sign Out'.

Close the Pokémon Go app, and so reload it and sign dorsum in. The missing items or PokéCoins should now be present. If they aren't y'all'll need to restart your telephone.

I go the "y'all already ain this item" error bulletin

If you are in the centre of buying PokéCoins and Pokémon Go loses internet connectivity, you may get an mistake bulletin that says "Y'all already ain this item" when you endeavour to continue with the purchase.

Luckily, this is an piece of cake trouble to solve - just power off and restart your device, and you'll be able to purchase them without problem when Pokémon Go loads upwardly.

My Pokémon trainer won't move

When you lot walk virtually your Pokémon trainer should move around the Pokémon Go map every bit well, even so sometimes you may find that they are 'stuck', and but walk on the spot.

If your Pokémon trainer doesn't move – and you can't open upward whatever menus – that means Pokémon Go has probably crashed, and you'll need to restart the app.

To restart Pokémon Go on Android tap the Recent apps icon at the bottom-correct of the screen – this is represented equally a square icon. Gyre through your apps to notice Pokémon Go, then either tap the '10' icon adjacent to its proper name, or swipe your finger to the right.

On Apple devices, double printing the Dwelling button, find Pokémon Get and swipe up.

You lot tin and so reopen Pokémon Go and the problem should be fixed.

Pokémon Go freezes when I endeavour to grab a Pokémon

There'due south petty more than frustrating then trying to take hold of a Pokémon you've been later for a long time, just for the Pokémon Go app to freeze and crash. It can also happen when y'all're in the middle of a boxing.

If the app becomes unresponsive, and you can't open upwards any menus or the Pokéball you've thrown stops spinning, then first come across if you can get it to work again by turning your data connection off and on again.You tin do this by switching on Airplane manner on.

If that doesn't work, you'll need to restart Pokémon Go. Make sure the app is closed completely, then turn on Airplane mode on your device to switch off the internet connection.

Now restart the app, and look until you see a message that says there'due south no internet connectedness.

Now switch off airplane mode and your net and WiFi connection will turn back on. When the Pokémon Go app loads up y'all should see the Pokémon you were trying to grab safely stored in your Poké bag.

Pokémon Go performs slowly and crashes a lot

If Pokémon Go continues to crash while y'all play it, or it feels slow and laggy when it does run, then make certain you have the latest version of the app installed.

On both iPhone and Android devices open up the app store you lot downloaded it from, search for Pokémon Go, and if in that location's an update waiting you should see a button to 'Update'.

Keeping Pokémon Become updated means you'll avert abrasive bugs and crashes as the developers of the app continually improve the game.

A recent update (version one.0.iii) improves load times and increases transfer speeds, which makes Pokémon Go perform much faster. It has besides addressed a number of bugs and crashes, and so if you're having problems, make sure you lot update Pokémon Go commencement.

Pokémon Get won't work on my phone

Pokémon Become works on a wide range of Android and iPhone devices, but if you accept an older device, yous might find it does not work.

If you take an iPhone you need an iPhone 5 or newer, with iOS viii or higher up installed.

If you lot want to play Pokémon Go along an Android device you lot need Android 4.iv KitKat or newer installed, and a brandish resolution of 1280 ten 720 or higher.

If your device doesn't match those minimum specifications, then you won't be able to play Pokémon Go. If y'all really want to play it, then y'all'll need to buy a new phone. To help yous cull, check out our best telephone guide.

Pokémon Get is a graphically intensive game that uses both your data connection and GPS – a potent combination for draining the battery of your smartphone while y'all play it.

To make certain your bombardment doesn't completely drain while playing Pokémon Go, check out our guide to how to salve the bombardment life of your phone when playing Pokemon Go.

We also compare some of the almost pop smartphones in the world to come across which i has the best battery life while playing Pokémon Go. If you lot're considering upgrading your phone for a ameliorate Pokémon Go experience, make sure y'all check out our video below.

Pokémon Go Plus doesn't piece of work

If you've got a Pokémon Get Plus wearable that's already paired to another device, then you may accept problems getting information technology to work on your new smartphone.

To fix this you lot need to unpair the Pokémon Go Plus from the existing device. To practise this printing the part push button on the Pokémon Go Plus and a blue calorie-free will flash. Wait until the low-cal on the Pokémon Go Plus has stopped blinking, then press and agree the function push button for 5 seconds. The light should at present turn solid blueish. Release the push, then while the light is all the same bluish press and hold the role button for another 5 sections. The Pokémon Go Plus will now vibrate to let yous know that it has been unpaired from the device.

Is Pokémon Go working for you at present? Then check out our Pokemon Go tips and tricks guide

Senior Computing editor

Matt (Twitter) is TechRadar'south Senior Computing editor. Having written for a number of publications such as PC Plus, PC Format, T3 and Linux Format, there'due south no aspect of applied science that Matt isn't passionate about, especially computing and PC gaming. If you're encountering a problem or need some advice with your PC or Mac, drop him a line on Twitter.

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Source: https://www.techradar.com/how-to/gaming/how-to-fix-pokemon-go-problems-1325007